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If you are a current Webworx24 customer you will know that to get changes to your website you can email your designer direct and get your changes. This is good in one aspect as you get to deal direct with your designer.

But if the designer is on Holiday or is taken ill then allocating tasks becomes a bit of a nightmare for you and for us. So we have created a new simple ticketing system for everyone to use.

This will speed up the delivery time of design changes and also allow you the user to know that your changes will always be allocated to the correct designer.

So this is what you need to do:

1. First you need to login to the WebWorx24.co.uk site by clicking on Login at the top of the site and using your email address and password. If you have forgotten your password please “forgotten your password” to receive a new one.

2. You then need to scroll down and click on “Site Changes”.

3. You will then need to fill out the form below using the most up to date information you can. Also being as detailed as possible about your design request. You can even upload an image or a Word document for us to take information from.

4. Just wait no more than 24 hours and your designer will send you an email letting you know the changes are done.

It is as simple as that.

If you have any difficulties with the process above please drop me an email raymond@webworx24.co.uk

Kevin Man

Kevin is a Web Designer and his roots are firmly set in the realms of Graphic Design and Illustration, so making things look cool is his speciality. When he isn't building Webworx24 sites he can be found at checking in to the local chippy to fuel his creative mind. His likes are Apple products and Designer Polo Shirts. His Dislikes are Nuclear War and Courgettes.

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