If you are a current Webworx24 customer you will know that to get changes to your website you can email your designer direct and get your changes. This is good in one aspect as you get to deal direct with your designer.

But if the designer is on Holiday or is taken ill then allocating tasks becomes a bit of a nightmare for you and for us. So we have created a new simple ticketing system for everyone to use.

This will speed up the delivery time of design changes and also allow you the user to know that your changes will always be allocated to the correct designer.

So this is what you need to do:

1. First you need to login to the WebWorx24.co.uk site by clicking on Login at the top of the site and using your email address and password. If you have forgotten your password please “forgotten your password” to receive a new one.

2. You then need to scroll down and click on “Site Changes”.

3. You will then need to fill out the form below using the most up to date information you can. Also being as detailed as possible about your design request. You can even upload an image or a Word document for us to take information from.

4. Just wait no more than 24 hours and your designer will send you an email letting you know the changes are done.

It is as simple as that.

If you have any difficulties with the process above please drop me an email raymond@webworx24.co.uk

We have introduced over 100 new Templates into our system over the past couple of months and decided to get rid of the majority of our frankly dreary looking templates.

Please take a look at our Gallery for all our newest templates but here is a small selection of our favourites.

URL: http://www.adoptasquaddie.co.uk/

Date of Creation: 12/09/2011

Site Description: Set up in June 2010 by the founder – Mark Stephens the group has gone on to support over 1500 soldiers with 3500+ parcels and letters to help boost morale and give a small taste of home.

URL: http://www.henriettahaymt.com/

Date of Creation: 25/04/2008

Site Description: Henrietta Hay is a Fully Qualified Personal Trainer based in Hexham. We were tasked to build an easy to use site for anyone looking for a Trainer in the Hexham area.

We are pleased to announce the release of 5 New templates for our Gallery.

If you would like to use any of our Gallery Templates then please just let your designer know and they will gladly help you implement these.

The results are in, the numbers have been counted and verified. And the news? Well don’t hold your breath: according to online measurement firm ComScore, Facebook is where we all hang out. It racks up more time-spent than any other site, including all Google’s sites.

In August we spent 41.1m minutes on Facebook. which is 9.9% of total time online. That compares to 39.8m minutes on Google sites (which of course include YouTube).

Yahoo sites got up to 37.7m minutes of dwell time, which is down 12% on August 2009.

Both Facebook and Google are up massively -the pair received just 5% each in Auust 2009.

Both Google and Facebook have made a big effort to boost user time in the last year. Lots of businesses now use Facebook pages as a key way to interact with customers. It’s also a lot easier to share content on Facebook than a year ago.

Google for its part has broker deals with film studios, record labels, sporting bodies and broadcasters to show more long-form content on YouTube.

So is this a victory for great, engaging websites? Or a poor sign for the diversity of our interests in the web? are you using Facebook and YouTube more than you were a year ago? Leave us a comment below.

Do you use Google AdWords or Pay Per Click advertising to drive visitors to your website? The good news is that Google have launched a website to help you get more from AdWords.

The AdWords Small Business Center is a central learning hub that details AdWords best practice and gives you top tips to get a successful AdWords account.

It helps all-comers

It doesn’t matter whether you’re just starting out or an ad advanced user, there are insightful topics to help everyone get more from AdWords. These include strategies, writing compelling ads, and ways in which you can improve your website.

Keep up-to-date

The well-known ‘Inside AdWords’ blog is also streamed on the site, allowing you to read about new products, the latest trends, and how to take advantage to help your business.

Talk about it

Thanksto the recently launched AdWords Small Business Corner, you can also discuss ideas and advice with other SMEs. You can help others out, or find out what worked for their business.

We do that too

You may have noticed that Webworx24 recently launched a low cost SEO & AdWords PPC Service. Our team of AdWords pros are helping hundreds of SMEs to drive new visitors to their website. So if you want to use PPC to boost your traffic, but haven’t got the time to engage on the forum, take a look at our packages and then give us a call.

A couple of months ago we told you about Rupert Murdoch’s plan to charge access to The Times websites. With the newspaper group losing more money each day than most of us earn in a lifetime, he needed to make a big and bold change.

Traffic plunge

Following the change, the inevitable happened: Traffic to The Times plummeted. Although Murdoch himself claims the service is doing alright, the fact of the matter is that visitor numbers are just a fraction of what they used to be.

Content should be free!

The problem of course is that in the Internet age most people think that content – information – should be free. Newspapers have lost their paid gateway to what’s going on in the world. Much of the traffic to the Times came from Google, as it indexed The Times news stories and reproduced them in the Search Results.

But with a paywall blocking their access, Google can no longer see that content, so they can’t list The Times in the search results. So not only is no-one willing to subscribe to the content, none of us knows what they’re writing about anyway!

Here comes ‘Newspass’

Now it’s time for a drumroll. Google are riding to the rescue of The Times – and other newspapers who want to charge users for access to content – with a new micropayment platform called Newspass.

Based on Google checkout, this would allow users to make small payments to websites in order to access specific stories or content. The really great feature of Newspass is that it would allow Google to continue to index all of the newspapers content that would normally sit behind the paywall. This means they could continue to show up in the Search Results, and would therefore continue to get traffic. Google would indicate that the content would be paid-for with a small paywall icon beside the snippet in the search results.

Google say that they are “uniquely positioned to help publishers create a scalable ecommerce system via our Checkout product and also enable users to find this content via search, even if it’s behind a paywall”.

So Google is the Newspaper Saviour

So might Google rescue The Times in the end? Would you be willing to pay to access news stories? Is this also good news for website builders, who might be able to charg in future for access to their content?

Leave us a comment below.

A few weeks ago we brought you news of Google’s decision to shelve Google Wave. For a highly successful company Google actually fails quite frequently. It’s a testament to their sheer pace of development – they’ve launched 264 new products in the last year alone – that they can shut down so many and still continue to grow.

To remind us all that even the mighty Google makes mistakes, here’s a list of Google’s recent failures.

Google SearchWiki (closed March 2010)

The SearchWiki let you reorder the search results manually, pushing some sites higher and even deleting certain ones.

Google Audio Ads (Closed February 2009)

Google planned to allow AdWords advertisers to bid for placements on radio. In reality, they couldn’t give advertisers any measurability of the results, nor could they boost the revenues of radio stations.

Google Video (closed January 2009)

Google Video was what Google came up with before they bought YouTube. To start with, it just re-broadcast TV shows and made them searchable. Google then started to allow users to upload. And then the TV-show bit was dropped. They then bought YouTube and turned Google Video into an online video rental service, which they shut a few months later.

Dodgeball (closed January 2009)

This was Google’s early location check-in service, similar to what Foursquare is today. It was perhaps ahead of its time – there were far fewer smartphone users out there.

Jaiku (closed January 2009)

Jaiku is a microblogging service that Google bought in 2007 and for some reason has done nothing with since. It still exists, but is unsupported.

Google Notebook (Closed January 2009)

This was a tool that allowed you to cut and paste images, text and search results and paste them into an online notebook that you could share with others.

Google Catalogs (Closed January 2009)

This was supposed to be a smart way that you could search through consumer catalogues.

Google Print Ads (Closed January 2009)

As with Google Audio, Google print ads failed because it couldn’t give advertisers the measurability that search and online ads were good at.

Google Page Creator (Closed August 2008)

This was Google’s very own WYSIWYG website builder. It was always a bit clunky, and shut up shop two years ago…

Google Answers (Closed November 2006)

Never quite up to the other Q&A offerings out there – particularly Yahoo Answers – this service closed down in 2006. And that might have been due to cost – Google paid people to answer questions, rather than relying on crowd-sourced input like other services.

That’s it for now

Google launches so many new products that some of them are bound to fail. We’ve all tried out website ideas, only to lose enthusiasm as the project continues. But Google is a good role model – it doesn’t cry over spilt milk, but tries to learn something and use that information in the next idea.

Have you tried and failed, and learned something new? Leave us a comment below.